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*** ATTENTION: CUSTOMERS OUTSIDE OF THE UK ***

DUE TO ONGOING COVID PRECAUTIONS AND RESTRICTIONS, AS WELL AS POSTAL SERVICE BACKLOGS, INTERNATIONAL ORDERS ARE TAKING SIGNIFICANTLY LONGER THAN THEY NORMALLY WOULD TO BE DELIVERED - IN SOME CASES UP TO 8 WEEKS! 

PLEASE TAKE THIS INTO CONSIDERATION WHEN ORDERING.


Payment:

We accept payments by PayPal and Stripe.

All prices are based on the time spent making an item and for the materials and resources used. We reserve the right to change the prices of items at any time.

Please note that our prices are displayed in £ GBP and we will not accept any responsibility for costs applied by your card company for converting your order to your own currency.

Shipping:

All orders will be sent using Royal Mail Services or Hermes Couriers and may require a signature upon receipt.

We cannot be held responsible for loss or damage to the package once it has been shipped. We also cannot accept any responsibility for parcels that are lost or delayed as result of being incorrectly addressed. We also are not responsible for items not received if signed for or accepted by another person at your address. All orders are sent to the address specified by the customer when the order is placed. Please make sure your address is correct.

If your order is returned to us because it cannot be delivered, you will be required to pay another postage charge for re-delivery.

In the event of items not delivered, please contact us within 45 days of payment. After this date we will be unable to replace or refund your order.

International buyers, please be aware that your parcel can be delayed by customs in your country. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed. We are also not responsible for any customs charges you may incur.

Returns:

Due to the nature of my products, I do not accept returns or exchanges, but please contact me if there's a problem with your order.

Privacy:

Rad Patch Co will not contact you without consent or share/use any of your personal data, unless necessary to process your order, or to comply with any legal obligations, such as taxes. 

Full privacy statement available upon request.